Alert icon BSM Consulting is excited to announce we have partnered with VMG Health as of 5/1/23. Click here to read press release.


Resources to thrive in today’s complex environment.

Let’s Get Started Subscribe Today

An online resource for your entire staff.

Managing an eyecare clinic can be overwhelming and everyday tasks like staff training can sometimes be overlooked. That’s why we created BSM Connection® for Ophthalmology. Let us take the stress out of everyday management tasks so you can focus on your patients.

BSM Connection® is the leading online practice management and training resource designed specifically for eyecare clinics including private practices, enterprise accounts, and teaching institutions. When you become a member, your entire team — administrators, managers, front desk staff, business office personnel, and clinical staff — will gain 24/7 access to this convenient, easy-to-use online library anywhere, anytime.

Our in-depth library of proven tools, resources, and elearning courses are timely, relevant, and industry specific. Whether you’re looking for benchmarking tools, human resource training guides, or a compliance calendar template, we’ve got you covered.

Distance Learning icon
  • 130+ continuing education courses
  • Low-cost per employee pricing
  • JCAHPO, AAPC, AOC, ABO/NCLE, CEP, COE, CPSS, and OPS continuing education credits available
Practice Management icon
PRACTICE Management
  • 600+ tools and resources
  • Download documents for easy customization
  • Topics critical to business management success
Article Library icon
Article Library
  • New articles are released monthly
  • Authored by experienced health care consultants
Article Library icon
Member Webinars
  • Hosted by seasoned consultants
  • Interactive Q&A sessions
  • Archived for continual access

Flexible Pricing Based on Your Needs

Subscribe Now

All fees include annual access to the BSM Connection comprehensive library of tools, resources, webinars, and over 130 accredited eLearning courses. The following plans are tailored to your specific needs based on the number of eLearning seats. 

Are you an individual wanting access to eLearning without the annual membership? 

If you need access to our eLearning library of 130+ accredited training courses, but don't need the member tools, resources, and webinars with a full membership, we offer individual eLearning memberships for the low annual fee of $199. Click here to subscribe now. 

"Great value for money spent... from new hire training, HIPAA and OSHA compliance training for all staff, and credits to keep certification current, it has everything."

play icon

Shelley Miana

SureVision Eye Centers-Midwest, llc


Find out more about BSM Connection or call our customer relations team at 866-220-3184 to speak with a representative.

What is BSM Connection? 

BSM Connection is the leading online business management and educational resource in ophthalmology. Contact BSM Customer Relations to schedule your free demo.

What is included in my BSM Connection membership? 

There are many benefits to joining the BSM Connection community. Members gain access to an extensive library of resources and tools designed specifically to help ophthalmology professionals run their businesses more effectively.

Membership benefits, which vary based on pricing level, include access to: 

  • A vast array of ophthalmic focused tutorials, analyzers, templates, reports, surveys, and other meaningful tools.
  • Continuing education credits for employees, including JCAHPO, COE, ABO/NCLE, CEP, CPSS, and OPS. Topics include clinical, optical, business, and regulatory/compliance.
  • Up-to-date information regarding industry trends, including regular webinars and a variety of pertinent and timely articles.
  • Additional content such as interactive training courses for your entire staff.

Is BSM Connection right for my practice? 

The vast array of tools and resources included in your BSM Connection membership are designed for ophthalmology practices both large and small. 

What is the length of my membership?

Your BSM Connection membership is valid for 12 full months from the date your subscribe or renew.

How many users are included in my membership?

You can register as many users as you'd like for a low annual fee each (varying depending on your membership plan). 

What is included in the elearning center? 

The elearning center is a key feature of BSM Connection and is comprised of over 130 online accredited courses, including JCAHPO, AAPC, AOC, ABO/NCLE, COE, CEP, CPSS, and OPS credits.

Learners have access to a series of clinical, optical, and business-focused continuing education (CE) courses. This includes regulatory and compliance training such as HIPAA, OSHA, and Fraud, Waste, and Abuse.

Learn more about the elearning center.

What are some of your most popular elearning courses? 

Some of the most popular courses on BSM Connection include: 

  • A Guide to HIPAA and Patient Confidentiality
  • OSHA: Bloodborne Pathogens and Hazard Communication Training for the Medical Office
  • Anatomy of the Eye
  • Anatomy and Physiology of the Eye
  • Triaging Ocular Emergencies

What format is used to deliver the elearning courses? 

The eLearning Center has a wide-variety of courses to appeal to different learners' training preferences. In addition to traditional text-based courses and 20 video courses, various courses have been upgraded recently to include interactive features. We also have an extensive library of complimentary educational webinars.

How often do you add new courses to the elearning center? 

Generally, we release four to six new courses per year.

What management resources are available on BSM Connection? 

Practice and multi-practice memberships include access to a robust management resources section with a vast array of ophthalmic focused tutorials, analyzers, templates, reports, surveys, and other meaningful tools. 

Topics include: 

  • Business Planning
  • Marketing and Online Presence
  • Financial Management
  • Human Resources
  • Staff Training
  • Clinical Operations
  • Regulatory and Compliance
  • Provider Recruitment
  • Retina 
  • Technician Recruitment Toolkit

What financial resources and tools are available on BSM Connection? 

Practice and multi-practice memberships include access to a comprehensive Financial Management section with prebuilt templates for budgets, financial benchmarking, department dashboard reports, business policies and procedures, retina specific tools, and more. 

We also offer customized financial services. Learn more about how our experts can help.

What types of billing, coding, and compliance resources are available on BSM Connection? 

Practice and multi-practice memberships include access to a billing, coding, and compliance section. 

Tools and resources include: 

  • Compliance calendar template
  • A prototype emergency action plan template
  • How-to guides
  • Sample forms and quick reference sheets
  • The Messenger Newsletter
  • Regular billing and coding webinars
  • OSHA and HIPAA staff training
  • Fraud, Waste, and Abuse staff training
  • Active shooter training
  • Diversity and harassment training

We also offer customized compliance consulting services. Learn more about how our experts can help.

What type of continuing education credits are offered through BSM Connection? 

  • American Academy of Professional Coders (AAPC)
  • American Academy of Opticianry (ABO)
  • American Orthoptic Counsel (AOC)
  • Certified Eyecare Professional (CEP)
  • Certified Ophthalmic Executive (COE)
  • Certified Patient Service Specialist (CPSS)
  • International Joint Commission on Allied Health Personnel in Ophthalmology (iJCAHPO)
  • National Contact Lens Examiners (NCLE)
  • Ophthalmic Photographers' Society (OPS)

How can I use BSM Connection for staff training?

Since everyone you register for an eLearning seat will have access to more than 130 courses, you can conduct more efficient and effective training. Additionally, there are staff training and development plans to guide you in selecting courses specific to each unique role. All of this can be done directly through the eLearning Center, along with monitoring the progress of each student.

How do I oversee BSM Connection as the manager? 

Your membership includes access to a sseries of reports that can be customized per location and/or department. Those with permission can oversee user accounts, assign courses, monitor progress, designate required completion dates, and view reports.

What reports does BSM Connection offer? 

The eLearning Center offers several reporting options, including an individual student report card showing all course progress. Reports can also be customized and sorted to display regulatory and compliance staff trainings (or any other required training) to help you monitor annual completion of these important courses.

How do I login to BSM Connection? 

Each user is provided with a unique username and password upon registration. When you visit the BSM Consulting homepage, click "Member Login" in the upper-right corner to enter the site.

If you need help resetting your password, contact BSM Support.

If I manage several practices that are BSM Connection members, can I get one login for all?

Yes, please contact BSM Support and we will be happy to assist you.

Do you have an option for individuals just looking for eLearning courses?

Yes, our base membership provides access for one individual to the eLearning Center for $199/annually. 

What if I have more than one practice under my organization?

Practices that operate under one large organization can take advantage of consolidating their memberships under one plan to receive discounted per eLearning seat pricing. Additional customization of the eLearning Center is also available for the Diamond and Enterprise memberships. If you are a Diamond or Enterprise member, contact BSM Support to find out more about adding practice-specific courses and custom reports.

If we have several practices, can we consolidate billing? 

Yes, we can consolidate your memberships under one account to streamline annual billing and provide you with a volume-based discount. 

Please contact BSM Support for assistance.

Get unlimited access for one annual fee.

Increasingly, successful practices and eyecare businesses are turning to BSM Connection® to find the answers and solutions they need to thrive in today's complex business environment.

Related Blogs

Your First-Class BSM Connection Experience has Landed

Your First-Class BSM Connection Experience has Landed

Read Post
Key Data to Lead Your Business

Key Data to Lead Your Business

Read Post
The Benefits of Community

The Benefits of Community

Read Post
Maximize Your Resources: BSM Experts Weigh In

Maximize Your Resources: BSM Experts Weigh In

Read Post
2023 Final Rule Q&A

2023 Final Rule Q&A

Read Post
Accept Deny